Responsible Gaming at linbet
linbet is dedicated to providing a safe, fair and controlled gaming environment for all players in Bangladesh. We believe entertainment and responsibility go hand in hand.
Our Commitment to Safe Play
At linbet, responsible gaming is not an afterthought — it is a core part of how we operate. We understand that while the vast majority of our players in Bangladesh enjoy betting on cricket, exploring slots, or playing live casino games purely for entertainment, a small number of individuals may develop unhealthy gambling habits over time. Our role is to provide the tools, information and support needed to keep gaming a positive experience.
linbet offers a full suite of player-protection tools, including deposit limits, session time-outs, cooling-off periods and permanent self-exclusion. We also actively monitor account activity for behavioural patterns that may indicate a problem, and our support team is trained to respond sensitively and promptly to player welfare concerns.
This page outlines everything you need to know about playing responsibly on linbet — from recognising the early signs of problem gambling to activating the protection tools available in your account. If at any point you feel that gambling is affecting your daily life, finances or relationships, we strongly encourage you to take action now using the resources below.
21+ Age Restriction — Strictly Enforced
linbet is strictly an adults-only platform. You must be 21 years of age or older to register an account, make a deposit, or place any bet on linbet. We verify player ages during the KYC process and will immediately close any account found to belong to an individual under the minimum age.
Player Protection Tools
linbet provides several built-in tools that put you in control of your gambling activity. You can activate any of these features by contacting our support team at the email address in the footer. All requests are processed within one business day.
Deposit Limits
Set daily, weekly or monthly deposit caps in Taka to keep spending within your budget.
Session Time-Outs
Limit how long you can play in a single session to avoid prolonged gambling periods.
Cooling-Off Period
Take a short break of 24 hours up to 6 weeks — your account is temporarily suspended during this time.
Self-Exclusion
Permanently or long-term exclude yourself from linbet. This cannot be reversed during the exclusion period.
Reality Check
Receive regular on-screen reminders showing how long you have been playing and how much you have wagered.
Loss Limits
Cap the maximum amount you can lose in a given time period so losses never exceed what you can afford.
How to activate a tool: Contact the linbet support team by email at [email protected] and state which tool you want to activate along with your registered username. Deposit limit reductions and self-exclusion requests take effect immediately. Limit increases require a 7-day cooling period before taking effect.
How linbet Keeps You Safe
Behavioural Monitoring
Our platform continuously analyses account activity for signs of at-risk gambling behaviour — such as sharp increases in deposit frequency, large late-night sessions, or rapid chasing of losses. When patterns are detected, our team will reach out proactively to check on your wellbeing.
Strict Age Verification
Every linbet account goes through a mandatory KYC (Know Your Customer) process that confirms each player is aged 21 or above. We verify national ID documents and will not allow account funding or gameplay until age is confirmed. Accounts that cannot be verified are permanently closed.
Full Transaction History
Your account dashboard shows a complete, transparent record of all deposits, withdrawals, bets placed and bonuses received. Reviewing your transaction history regularly is one of the simplest ways to stay aware of your spending patterns and catch any drift before it becomes a problem.
Trained Support Staff
linbet's customer support team receives dedicated responsible gaming training. They are equipped to handle sensitive conversations about problem gambling with empathy, discretion and practical guidance. Whether you want to set a limit, take a break or fully self-exclude, our team will assist you without judgement.
Secure & Encrypted Accounts
All player accounts are protected with SSL encryption and two-factor authentication options. Keeping your account secure prevents unauthorised access that could lead to unintended deposits or wagers being placed on your behalf. If you suspect unauthorised activity, contact support immediately.
No Marketing to Vulnerable Players
Players who have activated a cooling-off period or self-exclusion are immediately removed from all marketing lists. linbet will not send promotional emails, bonus offers or re-engagement messages to any player who has indicated they need a break from gambling.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to spot in yourself. The following self-assessment questions can help you gauge whether your gambling habits are becoming a concern. If you answer "yes" to several of these questions, we encourage you to reach out to linbet support or seek independent guidance.
Ask yourself honestly:
Do you spend more money gambling than you originally intended, or chase losses to try to win back what you have lost?
Have you borrowed money, sold possessions, or missed bill payments in order to fund your gambling activity?
Do you feel restless, irritable or anxious when you try to reduce or stop gambling?
Have friends, family members or colleagues expressed concern about the amount of time or money you spend gambling?
Do you find yourself thinking about gambling frequently, planning your next session while at work, school or during family time?
Has gambling negatively affected your sleep, concentration, relationships, work performance or overall mental health?
Have you tried to cut down or stop gambling and found it harder than expected to do so?
If you answered "yes" to two or more of the above
You may be experiencing signs of problem gambling. Please contact the linbet support team immediately to activate a self-exclusion or cooling-off period. You should also consider speaking with a trusted friend or family member and seeking independent professional support.
How to Self-Exclude
Self-exclusion is the strongest player-protection tool available on linbet. When you self-exclude, your account is suspended for the duration you choose — and you will not be able to log in, deposit, or place bets during that time. linbet takes self-exclusion requests extremely seriously and processes them without delay.
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1
Contact Support
Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the duration you wish to self-exclude (e.g., 6 months, 1 year, or permanent).
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2
Identity Verification
Our team will verify your identity against your registered account details to ensure the request is genuine. This protects against third parties attempting to lock accounts without consent.
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3
Immediate Account Suspension
Once verified, your linbet account is suspended immediately. All pending bets will be settled normally, and any remaining balance will be processed for withdrawal to your registered payment method (bKash, Nagad, Rocket, or Upay).
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4
Marketing Opt-Out
Your details are immediately removed from all linbet marketing lists. You will not receive any promotional emails, bonus notifications, or re-engagement messages for the entire duration of your exclusion period.
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5
Returning After Exclusion
If your exclusion period was not permanent and you wish to return after it expires, you must contact support and complete a brief welfare check before account access is reinstated. We will not automatically re-open accounts at the end of the exclusion period.
Setting Deposit Limits
Deposit limits are one of the most effective ways to keep your gambling within a budget you are comfortable with. linbet allows you to set maximum deposit thresholds on a daily, weekly or monthly basis. Here is how they work in practice.
- Daily deposit limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard) in a 24-hour period, measured from midnight Bangladesh Standard Time.
- Weekly deposit limit: The maximum total deposits allowed from Monday to Sunday. Particularly useful if your gambling tends to concentrate on weekends during cricket or BPL match days.
- Monthly deposit limit: A broader cap ideal for overall budget management, keeping monthly gambling expenditure aligned with your disposable income.
- Reducing a limit: Reductions take effect immediately upon confirmation by the linbet support team. There is no waiting period for making your limits more restrictive.
- Increasing a limit: Any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This gives you time to reconsider.
- Temporary suspension: If you need to pause deposits entirely for a period (e.g., during Ramadan or a personal financial review), you can request a full deposit suspension without closing your account.
Tips for Healthy Gambling
For the majority of linbet players, gambling is a fun and social form of entertainment — a way to add extra excitement to a Bangladesh cricket match or enjoy a few spins on a favourite slot. These practical guidelines can help keep it that way.
- Set a budget before you play and stick to it, regardless of whether you are winning or losing. Never gamble with money earmarked for rent, food, utilities or other essential expenses.
- Treat losses as the cost of entertainment, not as money to be won back. Chasing losses is one of the most common ways recreational gambling escalates into problem gambling.
- Take regular breaks. Step away from the screen between sessions. Going for a walk, talking to a friend, or watching a match without betting can refresh your perspective.
- Never gamble under the influence of alcohol or substances that impair your judgement, as this can lead to impulsive decisions and spending beyond your means.
- Keep gambling in balance with other leisure activities. If gambling is becoming your primary or sole form of entertainment, that is a sign it may be taking on too much importance in your life.
- Use the reality check feature to receive regular reminders of how long you have been playing and how much you have spent during each session.
- Talk openly with a trusted family member or friend about your gambling habits. Accountability partners can help you notice if things start to drift.
Get Support
If you feel that gambling is becoming a problem — for yourself or someone you care about — please do not wait. Reaching out early makes a significant difference. linbet's support team is available seven days a week and will handle all welfare enquiries with complete confidentiality and compassion.
Contact linbet Support
Our responsible gaming team is available 7 days a week, Bangladesh Standard Time (UTC+6). Email us to activate any protection tool, discuss your gambling habits in confidence, or request immediate account suspension.
[email protected]You Are Not Alone
Problem gambling affects people from all walks of life and all income levels. Seeking help is a sign of strength, not weakness. linbet is committed to supporting every player who reaches out — no judgement, no pressure, just practical help.
For questions about your account, deposits and withdrawals, or game rules, you may also find answers on our FAQ page. For information on how we protect your personal data, see our Privacy Policy.
Play Smart. Play with linbet.
Ready to enjoy a safe and entertaining experience? Explore cricket betting, slots, and live casino games — all within a platform built around your wellbeing. 21+ only. Please gamble responsibly.