❓ Help & Support

linbet Frequently Asked Questions

Everything you need to know about registering, depositing via bKash and Nagad, withdrawing funds, cricket betting, slots, bonuses, and staying safe on linbet in Bangladesh.

Welcome to the linbet FAQ. This page brings together the most common questions asked by our players across Bangladesh — from setting up your first account and making deposits with bKash or Nagad, to understanding wagering requirements, cricket betting rules, and our responsible gaming tools. If you cannot find the answer you are looking for here, our support team is available seven days a week at [email protected].

Why Players Trust linbet

Instant bKash & Nagad Deposits

Fund your linbet account in minutes using bKash, Nagad, Rocket or Upay — Bangladesh's most popular mobile wallets. No bank visit required.

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BPL & International Cricket Betting

Bet on BPL, IPL, T20 World Cup and Bangladesh Tigers matches with live in-play odds, updated ball by ball throughout the match.

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Hundreds of Certified Slots

Play slots from Pragmatic Play, NetEnt and Microgaming — all independently audited for fair RTP and available instantly on your mobile browser.

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SSL-Secured & Player-First

All data on linbet is protected by SSL encryption. Player funds are held separately, and our support team is trained in responsible gaming welfare.

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Seasonal Bonuses & Free Spins

linbet runs promotions around Eid, Pohela Boishakh, BPL season and the T20 World Cup — rewarding loyal players with deposit bonuses and free spins.

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Strict 21+ Policy

linbet enforces a minimum age of 21 for all players, with mandatory KYC age verification before any deposits or gameplay are permitted.

👤 Account & Registration

How do I create a linbet account?

You can register a linbet account by visiting the linbet Login page and completing the sign-up form with your name, date of birth, email address, and mobile number. You must be at least 21 years old to register. Once submitted, you will receive a verification message to confirm your account before you can make your first deposit.

What documents do I need to verify my linbet account?

linbet requires a valid government-issued photo ID to complete account verification. Accepted documents include a National Identity Card (NID), passport, or driving licence. You may also need to submit proof of your registered mobile number or payment method (such as a bKash or Nagad account screenshot) to complete the full KYC process.

How long does linbet account verification take?

linbet typically completes account verification within 24 hours of receiving your documents. In most cases, basic identity checks are done faster — often within a few hours during business hours Bangladesh Standard Time (UTC+6). If your documents are unclear or additional information is needed, our support team will contact you at the email address you registered with.

I forgot my linbet password. How do I reset it?

To reset your linbet password, go to the linbet Login page and click the 'Forgot Password' option. Enter your registered email address and you will receive a password reset link. Follow the link to create a new password. If you do not receive the email within a few minutes, check your spam folder or contact linbet support at [email protected].

Can I have more than one linbet account?

No — linbet strictly permits only one account per player. Creating multiple accounts (also called multi-accounting) is a violation of the linbet Terms and Conditions and will result in the closure of all associated accounts and forfeiture of any balances. If you have lost access to your existing account, contact support to recover it rather than registering a new one.

How do I close my linbet account?

To close your linbet account, email [email protected] from your registered email address with a clear request for account closure. Any remaining balance will be processed for withdrawal to your registered payment method before the account is closed. If you are closing your account due to a gambling concern, you can instead request self-exclusion, which provides stronger protections.

💳 Deposits & Withdrawals

How do I deposit money into my linbet account using bKash?

To deposit via bKash on linbet, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown the linbet merchant bKash number along with a reference code. Open your bKash app, send the specified amount to that number using the 'Send Money' or 'Payment' option, and enter the reference code as instructed. Your linbet account balance is usually credited within a few minutes.

How long does a Nagad deposit take to appear in my linbet account?

Nagad deposits to linbet are typically credited within 2 to 10 minutes of successful payment confirmation. During peak hours — particularly around major cricket matches like BPL or T20 World Cup games — processing may occasionally take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact linbet support with your Nagad transaction ID and the support team will investigate.

What is the minimum deposit amount on linbet?

The minimum deposit on linbet is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For card payments via Visa or Mastercard, the minimum may differ slightly depending on your issuing bank. linbet does not charge any deposit processing fee — the full amount you send will be credited to your account balance.

What is the minimum withdrawal amount on linbet?

The minimum withdrawal amount on linbet is ৳500. Withdrawals are processed to the same payment method you used to deposit — for example, if you deposited via bKash, your withdrawal will be sent to your bKash wallet. linbet does not charge a withdrawal fee, though your mobile wallet provider's standard transfer charges may apply on their end.

How long does a withdrawal from linbet take?

linbet processes approved withdrawal requests within 1 to 24 hours. Mobile wallet withdrawals to bKash, Nagad, Rocket, and Upay are usually completed within 1 to 4 hours. Card withdrawals may take up to 3 to 5 business days depending on your bank. Withdrawal requests submitted after account verification is complete are processed faster — an unverified account may experience delays.

Does linbet charge fees on deposits or withdrawals?

linbet does not charge any deposit or withdrawal fees on its side. All amounts you deposit are credited to your account in full, and all approved withdrawals are sent in full to your payment method. Note that bKash, Nagad, Rocket, Upay, or your bank may apply their own standard transaction charges, which are outside linbet's control.

🎮 Games & Gameplay

Can I bet on BPL (Bangladesh Premier League) cricket matches on linbet?

Yes — linbet offers a dedicated cricket betting market covering BPL (Bangladesh Premier League) matches, including match winner, top batsman, total runs, and over/under markets. Coverage also extends to the Bangladesh Tigers in international fixtures, IPL, T20 World Cup, and ICC events. Odds are updated in real time and live in-play betting is available for select matches.

What types of slots are available on linbet?

linbet's slots library includes hundreds of titles spanning classic 3-reel slots, modern 5-reel video slots, Megaways mechanics, and jackpot slots. Games are sourced from leading providers including Pragmatic Play, NetEnt, and Microgaming. You can filter by provider, theme, or volatility level. All slots are available to play directly in your mobile browser — no app download is required.

Is linbet mobile-friendly? Can I play on my phone?

Yes — linbet is fully optimised for mobile play on both Android and iOS devices. The entire platform runs in your phone's browser without requiring any app download. All games, including live casino tables, cricket betting markets, and slots, are accessible on mobile. The layout is designed specifically for touch screens, with large tap targets and smooth navigation.

What is the RTP (Return to Player) on linbet slots?

The RTP for slots on linbet varies by game and provider, but most titles range from 94% to 97%. RTP represents the theoretical percentage of total wagered amounts that a game returns to players over a large number of spins — it is a long-term statistical average, not a guarantee for individual sessions. You can find the specific RTP for each slot in the game's information panel before you start playing.

Does linbet offer live casino games?

Yes — linbet Casino features a full live casino section powered by Evolution Gaming and Ezugi, offering live dealer games including Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, and game show titles like Crazy Time and Lightning Roulette. Games are streamed in HD from professional studios with real dealers, and you can interact with the dealer and other players via live chat.

🎁 Bonuses & Promotions

What welcome bonus does linbet offer to new players?

linbet offers a welcome bonus to newly registered and verified players on their first deposit. The exact bonus amount and percentage may vary depending on current promotions — check the linbet Casino or linbet Login page for the latest offer. All welcome bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

What are wagering requirements and how do they work on linbet?

Wagering requirements (also called playthrough requirements) specify how many times you must bet the bonus amount before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in bets before you can withdraw bonus-derived winnings. Different games may contribute different percentages toward the wagering total — slots typically contribute 100%, while table games may contribute less.

Does linbet offer free spins promotions?

Yes — linbet periodically offers free spins as part of welcome packages, reload promotions, and seasonal campaigns tied to events like Eid, Pohela Boishakh, or the T20 World Cup. Free spins are credited to specific slots and are subject to wagering requirements on any winnings they generate. Check the promotions section of linbet Casino or your registered email for current free spin offers.

Do linbet bonuses expire?

Yes — all linbet bonuses and free spins carry an expiry period, which is stated in the individual promotion's terms. Typically, welcome bonuses must be claimed within 7 days of being credited and the wagering requirement must be completed within 30 days. If the wagering requirement is not met within the specified time, the bonus and any associated winnings will be removed from your account automatically.

Can I withdraw my bonus funds directly without wagering?

No — bonus funds on linbet cannot be withdrawn directly. They must first go through the stated wagering requirement before any bonus-derived balance becomes real withdrawable cash. Your real-money deposit balance is always separate from your bonus balance, and you may withdraw your real-money funds at any time without affecting the bonus wagering progress.

🛡️ Safety & Responsible Gaming

Is linbet safe to use in Bangladesh?

linbet is a secure platform that uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational funds. Account information, payment data, and transaction records are stored with industry-standard security protocols. linbet works exclusively with certified, independently audited game providers like Pragmatic Play and Evolution Gaming.

What is the minimum age to play on linbet?

The minimum age to register and play on linbet is 21 years old. This is strictly enforced — all accounts must pass an age verification check as part of the KYC process, and any account found to belong to someone under 21 will be immediately closed. linbet takes underage gambling prevention extremely seriously and actively monitors registrations for compliance.

How do I self-exclude from linbet if gambling is becoming a problem?

To self-exclude from linbet, send an email to [email protected] with the subject line 'Self-Exclusion Request', your registered username, and the duration you wish to exclude (e.g., 6 months, 1 year, or permanently). Your account will be suspended immediately once your identity is verified. linbet will also remove you from all marketing lists for the duration of your exclusion period.

Can I set deposit limits on my linbet account?

Yes — linbet supports daily, weekly, and monthly deposit limits that you can set by contacting the support team. Reductions to your limit take effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the higher limit becomes active, giving you time to reconsider. Deposit limits are one of the most effective responsible gaming tools available on linbet.

How do I contact linbet customer support?

You can contact linbet customer support by emailing [email protected]. The support team is available 7 days a week, Bangladesh Standard Time (UTC+6). For faster responses, include your registered username and a clear description of your issue in your first message. linbet aims to respond to all enquiries within one business day, with urgent account or payment issues typically handled within a few hours.

Still Have Questions?

Our support team is available 7 days a week, Bangladesh Standard Time. Reach out at any time — whether it is a payment query, a game question, or a responsible gaming concern, we are here to help.