linbet Privacy Policy
Your privacy matters to us. This Privacy Policy explains how linbet collects, uses, stores and protects the personal information of players across Bangladesh.
1. Introduction
linbet ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits or uses the linbet platform at linbet.ws. This Privacy Policy sets out in clear, formal terms how we collect personal information, why we collect it, how we use and store it, who we share it with, and what rights you have in relation to your data.
This Policy applies to all users of linbet, including registered account holders, visitors who browse the site without registering, and any individual who contacts linbet support. By accessing the linbet platform or registering an account, you acknowledge that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.
We may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. Where material changes are made, the updated Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy regularly. Your continued use of the linbet platform following any update constitutes your acceptance of the revised Policy.
Data Controller: linbet operates as the data controller for all personal information collected through the linbet.ws platform. All data-related enquiries, access requests, and complaints should be directed to our support team at the email address published in the footer of this site.
2. Data We Collect
linbet collects personal data from you through several channels: directly when you register an account or contact support, automatically as you use the platform, and through third-party payment providers and identity verification services. The categories of data we collect are described below.
Registration Data
When you create a linbet account, we collect your full name, date of birth, residential address, email address, phone number, and chosen username. This information is required to create and manage your account, verify your identity, and comply with our age verification obligations.
Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued photo identification (such as a National ID card or passport), proof of residential address, and proof of payment method. These documents are collected to verify your identity, confirm your age (21+), and comply with anti-money laundering requirements.
Financial & Payment Data
When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts, transaction reference numbers, and the mobile number or card details associated with your payment account. We do not store full card numbers on our servers — payment processing is handled by our certified payment partners.
Usage & Behavioural Data
We automatically collect data about how you interact with the linbet platform, including pages visited, games played, bet amounts, session durations, device type, operating system, browser type, IP address, and approximate geographic location derived from your IP address. This data helps us improve the platform, detect fraud, and fulfil our responsible gaming obligations.
Communications Data
When you contact linbet support via email or live chat, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide. We also retain records of marketing communications sent to you and your opt-in or opt-out preferences.
Cookies & Tracking Technologies
linbet uses cookies and similar tracking technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, analyse platform performance, and deliver relevant promotional content. You may control cookie preferences through your browser settings, though disabling certain cookies may impair platform functionality.
3. How We Use Your Data
linbet processes personal data only for the purposes for which it was collected and in accordance with applicable data protection principles. The primary purposes for which we use your personal data are set out below.
- Account management: To create, maintain and administer your linbet account, including processing deposits and withdrawals, tracking your account balance, and providing access to games and betting markets.
- Identity verification: To verify your age (21+), confirm your identity, and comply with our KYC obligations to prevent underage gambling, fraud and money laundering.
- Payment processing: To process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to reconcile financial records.
- Fraud prevention and security: To detect, investigate and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the platform.
- Responsible gaming: To monitor gambling behaviour, identify potential signs of problem gambling, enforce self-exclusion requests and deposit limits, and provide appropriate support and interventions.
- Platform improvement: To analyse usage patterns, fix technical issues, improve game performance, and develop new features that better serve players in Bangladesh.
- Customer support: To respond to your queries, complaints and account-related requests in a timely and effective manner.
- Marketing communications: Where you have opted in, to send you promotional emails, bonus offers, game recommendations and news relevant to your interests. You may withdraw your marketing consent at any time by contacting support.
- Legal compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.
4. Our Privacy Commitments
The following principles underpin how linbet handles your personal data at every stage of our relationship with you.
Data Security & Encryption
All personal data transmitted between your device and the linbet platform is protected using SSL (Secure Socket Layer) encryption. Sensitive data stored on our servers — including account credentials and KYC documents — is encrypted at rest using industry-standard protocols. Access to personal data is strictly limited to authorised personnel on a need-to-know basis.
Purpose Limitation
linbet collects only the personal data that is genuinely necessary for the purposes described in this Policy. We do not collect excessive or irrelevant data, and we do not repurpose your data for uses that are incompatible with the original purpose of collection without first obtaining your consent or having a lawful basis to do so.
No Sale of Personal Data
linbet does not sell, rent or trade your personal data to unaffiliated third parties for their own commercial purposes. Any sharing of data with third parties is limited to what is strictly necessary to operate the platform, process payments, verify identity or comply with legal requirements, as described in this Policy.
Data Retention
linbet retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, regulatory and business obligations. KYC and financial transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements. Data no longer required is securely deleted or anonymised.
Data Accuracy
linbet takes reasonable steps to ensure that the personal data we hold about you is accurate and up to date. You are responsible for notifying us of any changes to your personal information — such as a change of address or phone number — by contacting our support team. Inaccurate or outdated data will be corrected or deleted upon verified request.
International Data Transfers
linbet may process or store personal data on servers located outside Bangladesh, including through third-party service providers (such as cloud hosting and payment processing partners). Where such transfers occur, linbet takes appropriate contractual and technical measures to ensure that your data is afforded a level of protection consistent with this Privacy Policy.
5. Sharing Your Data
linbet does not share your personal data with third parties except in the limited circumstances described below. In all cases, data sharing is governed by appropriate data processing agreements that require third parties to handle your data securely and in compliance with this Policy.
6. Cookies & Tracking
linbet uses cookies and similar technologies to deliver a functional, personalised and secure gaming experience. The table below summarises the main categories of cookies used on the linbet platform.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your linbet account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
7. Your Rights
As a linbet user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at the email address published in the footer of this site. We will respond to all verified requests within a reasonable timeframe.
- Right of access: You have the right to request a copy of the personal data linbet holds about you, along with information about how it is being processed.
- Right to rectification: You have the right to request that inaccurate or incomplete personal data held by linbet be corrected or updated.
- Right to erasure: You may request that linbet delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that certain data (e.g., KYC and transaction records) must be retained for regulatory compliance and cannot be erased on request.
- Right to restrict processing: You may request that linbet restricts the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
- Right to data portability: Where technically feasible and legally applicable, you may request that linbet provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
- Right to withdraw consent: Where linbet processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
- Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though we may be entitled to continue processing where we can demonstrate compelling legitimate grounds.
How to submit a request: To exercise any of the rights listed above, contact linbet support by email at [email protected]. Please include your registered account username, the nature of your request, and sufficient information to verify your identity. We may ask for additional verification before processing requests that could affect account security.
8. Minors & Age Restriction
linbet strictly prohibits the registration or use of its platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on the linbet platform, please notify us immediately at the support email address published in the footer of this site. linbet takes underage gambling extremely seriously and actively screens new registrations to enforce our 21+ policy.
9. Third-Party Links
The linbet platform may contain references to third-party payment providers and game studios. This Privacy Policy applies solely to data collected and processed by linbet through the linbet.ws platform. linbet is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with independently of linbet.
10. Changes to This Policy
linbet reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify registered users of significant changes by email where we consider it appropriate to do so. Your continued use of the linbet platform after any change to this Policy constitutes your acceptance of the updated terms.
If you disagree with any changes made to this Privacy Policy and do not wish to be bound by the updated version, you should cease using the linbet platform and may request account closure by contacting our support team.
11. Contact & Data Enquiries
All privacy-related enquiries, data subject access requests, and concerns about how linbet handles your personal data should be directed to our support team. We are committed to addressing all data-related requests promptly and transparently.
Data Enquiries: [email protected]
Response Time: Within 5 business days for data subject requests
Operating Hours: 7 days a week, Bangladesh Standard Time (UTC+6)
Language: English
For questions about responsible gaming, self-exclusion or deposit limits, please visit our Responsible Gaming page. For general account and payment questions, please review our FAQ.
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